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“From driver safety solutions and telematics adoption to electronic documents like eBOL/ePOD, to large demand for in transit visibility and predictive ETAs, the need to access additional capacity in a tight capacity market, to general automation and process improvement within the execution space of transportation activities,” he says.

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Regarding key drivers for change, Oscar Sanchez Duran, senior principal analyst, Gartner, points out that there has been a broader demand for technology within the transportation industry as a result of the disruptions brought on by the pandemic. With this in mind, she explains that companies in this space are witnessing expansion of visibility solutions globally and modally with more partnerships between visibility vendors and TMS vendors as well in order to offer a more seamless experience to customers.Īdditionally, West is seeing shippers looking for ways to further digitise their collaboration with other stakeholders and automate different processes such as sourcing and procurement of transportation (done through either direct integration or through the partnering with third-party solutions including Digital Freight Models), booking and communicating with carriers, request dock appointments and access to the yard or obtaining electronic POD (Proof of Delivery). West continues to see a major focus on visibility within the transportation space as continued disruptions impact the supply chain. “This shift can give an advantage for more frequent releases and updates while keeping customers on more current versions or even a single version of the solution,” she points out.

As Carly West, research director, Gartner, explains, many of the traditional TMS vendors are now offering cloud solutions and asking more of their existing customer base to move to cloud solutions versus on premise. There have been several notable shifts within the transportation management (TMS) space since our last report two years ago, not least of which is the increasing move towards more cloud-based solutions. IT Reseller spoke with leading spokespeople within the vendor and analyst community about current trends and developments within the Transportation Management solutions space, including those related to the cloud, digital transformation and legislation. Transportation Management (TMS) Technology report

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